What’s the best knowledge-sharing practice you’ve seen in a workplace?
What’s the best knowledge-sharing practice you’ve seen in a workplace?
What’s the best knowledge-sharing practice you’ve seen in a workplace?
Most of the time, I’ve seen that knowledge-sharing is very powerful when everyone shares what they know with other team members. When people openly exchange knowledge, the whole team grows. But when they don’t, the same mistakes get repeated and progress feels slower.
From what I’ve noticed in the office, one of the best ways to share knowledge is through short knowledge-sharing sessions. It doesn’t have to be a big presentation. Even a quick 10–15 minute talk where someone explains a tool, a shortcut, or a method they use can save everyone a lot of time. It may seem small, but it can make our work faster every single day.
The second habit I like is having small, informal chit-chats with colleagues from other roles (developers, designers, writers). This is typically the best method of picking up new technologies. It’s especially helpful when new tools or updates are released, so everyone is aware of what’s going on in the world of technology.
Yes, knowledge-sharing also happens in small moments—like answering a quick question in chat or giving feedback in the moment. Most important is to have a culture where people feel comfortable sharing what they know and others are open to learning.
To me, the best knowledge-sharing doesn’t have to be complicated. It is about consistency and making it part of everyday teamwork.
What do you think? What’s the best method you’ve seen of knowledge sharing in the workplace? Was it a tool, a practice, or something cultural?
I agree with the every point you shared! Knowledge sharing is most effective when it’s not treated as a task, but integrated into the day-to-day work naturally.
One of the best practices that I’ve seen is a “show-and-tell” culture when holding team meetings like our Daily Quick Standup Meetings or R&D Meetings. Each week, team members uses 5 – 10 minutes to share something useful he/she has learned – it could be a new shortcut, a productivity tool, or even something you learned from a project challenge. It keeps everyone learning all the time and helps people to appreciate each other’s skills and expertise.
Another effective way is to keep a shared “team wiki” or knowledge base such as our Engage Forum. Whenever someone finds a new process, solution or workaround they add a little note to wiki or write a post in the forum. Over time, this becomes a living document, full of insights that can help new and existing team members alike.
Culturally, I’ve seen that psychological safety plays a huge role! I have noticed that people share things more when they know that they won’t be judged for asking “simple” questions, or admitting they didn’t know something. Teams that celebrate being curious and day-to-day learning tend to share knowledge naturally.
So for me the best approach to knowledge sharing is a combination of structured habits (i.e. weekly sessions or knowledge sharing portal to publish team members new findings) with a culture of openness and curiosity that encourages knowledge sharing.
Absolutely agree! The best knowledge-sharing often happens in simple, consistent ways. Those short 10–15 minute sessions or casual chats you mentioned are so powerful — they make learning natural and part of daily work. I’ve also seen teams use shared docs or internal wikis to keep tips, tools, and lessons accessible to everyone. It’s amazing how small habits like these can build a strong culture of continuous learning and teamwork.
Really insightful post! I completely agree that the best knowledge-sharing happens in those small, consistent moments rather than formal presentations. Your point about 10-15 minute sessions and cross-functional conversations resonates strongly some of my most valuable learning has come from casual chats with colleagues in different roles. I’d also add that creating a culture where asking questions is encouraged is just as important as sharing knowledge, because psychological safety is what makes all these practices actually work. Thanks for sharing these thoughtful observations .it’s a great reminder to be more intentional about knowledge sharing in our daily work!