How to Give and Receive Feedback Without Hurting Motivation

Feedback Etiquette – How to Give and Receive Feedback Without Hurting Motivation

In working with a team, giving and receiving feedback is an essential part. When handled well, it helps the project and supports growth. When done poorly, it can demotivate or frustrate team members.

• Focus on the work, not the person.
  Describe specific issues or suggestions for improvement. For example, say, “This section could be clearer if we adjust the layout,” rather than “You did this wrong.”

• Combine positive and constructive comments.
  Pointing out what works well alongside what needs change encourages improvement without discouraging effort of the team member.

• Ask questions instead of giving commands.
  A collaborative approach, such as “What if we tried this method?” invites discussion and shared problem-solving together.

• Receive feedback with openness.
  Respond politely and promptly. A simple “Thank you, I will look into it” signals respect and willingness to improve. Avoid reacting defensively without replying.

• Respond quickly.
  Even a brief acknowledgment like “Noted, thank you” shows respect for the sender and keeps the workflow smooth as soon as possible.

• Encourage ongoing dialogue.
  Create a space where team members can share ideas freely. Feedback should support the work and the team, not judge individuals.

When feedback is clear, timely, openly and respectful, it strengthens collaboration and the final outcome. Teams work better when working together to feel helpful rather than personal.